Our refund and returns policy for products purchases lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned such as special order items.
Additional non-returnable items:
- Gift cards
- Downloadable software products
To complete your return, contact support and include your receipt and account phone number.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
To return your product, request a return authorization from our support department.
Contact us questions related to refunds and returns.