Privacy Policy

Effective Date: March 13, 2026

Handyman Coop (“Handyman Coop,” “we,” “our,” or “us”) operates an online marketplace that helps connect consumers with independent service providers for home and property-related services. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use HandymanCoop.io and related services.

1. Information We Collect

We may collect the following categories of information:

Name, email address, phone number, and mailing or service address.
Details about your project, requested services, availability, and communications submitted through forms, chat, or booking tools.
Account information for consumers and service providers.
Payment-related information processed by third-party payment providers.
Technical information such as IP address, browser type, device type, pages visited, and referral data.
Cookies and similar technologies used for analytics, functionality, security, and marketing.

2. How We Use Information

We may use personal information to:

Operate and improve the marketplace.
Match consumers with independent service providers.
Provide customer support and respond to inquiries.
Send transactional messages, service updates, and administrative notices.
Prevent fraud, abuse, unauthorized access, and misuse of the platform.
Analyze traffic, conversion activity, and platform performance.
Comply with legal obligations and enforce our policies.

3. How We Share Information

We may share information:

With independent service providers when necessary to respond to a request, quote, booking, or lead.
With service providers affiliated with our network, including fulfillment partners used to complete direct bookings.
With vendors providing website hosting, communications, analytics, payment processing, fraud prevention, and support tools.
When required by law, subpoena, court order, or legal process.
In connection with a merger, sale, restructuring, or transfer of assets.

4. Cookies and Tracking

We may use cookies, pixels, tags, and similar technologies to remember user preferences, measure traffic, improve functionality, and support marketing and analytics efforts. You may manage certain cookie preferences through your browser settings.

5. Service Provider Data

If you apply or register as a service provider, we may collect business information, service categories, profile details, insurance information, availability, background-check related information where permitted, and payout or tax information as needed for platform operations or compliance.

6. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards to protect information. However, no website, platform, or method of transmission is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain information for as long as reasonably necessary to operate the platform, comply with legal obligations, resolve disputes, enforce agreements, and maintain business records.

8. Your Choices

You may request access to, correction of, or deletion of certain personal information, subject to applicable law and our legitimate business and legal obligations. You may also unsubscribe from marketing emails through the unsubscribe link in those messages.

9. Children’s Privacy

Handyman Coop is not directed to children under 18, and we do not knowingly collect personal information from children under 18.

10. Third-Party Services

Our website and platform may contain links to third-party websites, payment providers, or service tools. We are not responsible for the privacy practices, content, or policies of third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

12. Contact

If you have questions about this Privacy Policy, contact:

Handyman Coop
P.O. Box 305
Salem, New Hampshire 03079

Marketplace Notice: Handyman Coop is a platform that connects users with independent service providers. Unless expressly stated otherwise in writing, Handyman Coop does not perform the underlying home services itself.